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The Playbook.

Six ways we rebuild your People Ops from the ground up. Sharp, modern, and built for teams done doing things the old way.

The StackThe CoreThe LabThe LoopOPx On-TapThe Matrix
Stack
The Stack

HR Tech
Consulting.

Your systems should work for you, not against you. We audit, rebuild, and optimize your entire HR tech stack so every tool earns its place and your team actually uses them.

⏱ 4–6 Week Sprint

Ideal For

  • Startups scaling from spreadsheets
  • Teams prepping for growth or reorg
  • Companies planning to replace or consolidate HR tools
  • Anyone tired of paying for tools they don't actually use

What's Included

  • Full audit of existing HR tools (HRIS, ATS, LMS, onboarding, etc.)
  • Tool map: what stays, what goes, what's missing
  • Recommendations for vendor upgrades or consolidation
  • Stack rebuild aligned to your team structure and process flow
  • Implementation roadmap (we build it or hand it off)
  • Ops-ready documentation your team can actually use

How We Deliver

  • One discovery call to align on goals and current state
  • Weekly async updates and live strategy touchpoints
  • Final delivery: tool map, recommendations, and implementation plan
  • Option to include internal comms, templates, or Notion setup

Ready to clean up your stack?

Book a Call →
Core
The Core

People Ops
Cleanup.

Your foundation, rebuilt for what's next. We streamline messy processes, reset your People Ops infrastructure, and organize the chaos into clear, workable systems so your team can move faster and smarter.

⏱ 6–8 Week Buildout

Ideal For

  • Teams that grew fast and skipped the foundation
  • Startups moving from founder-led ops to structured practices
  • Orgs with broken or inconsistent people processes
  • Companies that need real documentation, not just docs in a folder

What's Included

  • SOPs for key people workflows (onboarding, offboarding, reviews, etc.)
  • Org design and role mapping support
  • Performance system and calibration structure
  • People team rituals and operating cadence
  • Clean documentation and scalable templates
  • Optional: manager toolkits, Notion, or Confluence setup

How We Deliver

  • Deep-dive intake and systems discovery
  • Weekly progress drops and async collab
  • Strategic checkpoints to align with leadership
  • Final delivery: systems map, templates, and team-ready docs

Ready to build your foundation?

Book a Call →
Lab
The Lab

Custom
Projects.

Not everything fits a package. The Lab is where we tackle one-off projects, targeted builds, and deep dives: scoped to your specific challenge, delivered fast, and without the fluff.

⏱ Short-Term Sprints

Ideal For

  • Teams with a one-off project but no internal capacity
  • People leads who know what's broken but not how to fix it
  • Orgs that need fresh eyes on something they've outgrown
  • Founders who want to skip the fluff and get to the solution

What's Included

  • Culture, engagement, or experience audits
  • Manager enablement kits
  • Handbook and policy rebuilds
  • Confluence or Notion workspace setup
  • Custom onboarding flows or offboarding journeys
  • Review cycle redesigns

How We Deliver

  • Scoped by need, timeline, and outcome
  • Fully async or blended with live sessions
  • Fast starts, sharp deliverables, no hand-holding required

Have a specific project in mind?

Let's Scope It →
Loop
The Loop

Performance
Management.

Performance, feedback, calibration, repeat. We build the systems that empower managers, keep employees supported, and create a culture of real growth, not just box-checking.

⏱ 4–6 Week Project

Ideal For

  • Teams with outdated or unclear performance systems
  • Orgs without career paths or defined growth opportunities
  • Managers unsure how to run effective reviews
  • Startups ready to operationalize feedback and growth

What's Included

  • Feedback framework design (manager, peer, upward)
  • Performance review cycle setup and structure
  • Calibration guidance and templates
  • Career pathing and leveling frameworks
  • Growth planning and role clarity tools
  • Manager and IC enablement resources

How We Deliver

  • Discovery and audit of current review and feedback systems
  • Custom design of review cycles, career tracks, and supporting tools
  • Optional: rollout support, enablement sessions, and comms

Ready to close the loop on performance?

Book a Call →
On-Tap
OPx On-Tap

Fractional
People Ops.

Not every company needs a full-time People Ops hire. But every growing company needs senior-level People Ops thinking. OPx On-Tap gives you an embedded partner who knows your business, operates inside your culture, and shows up when it matters most.

📅 Ongoing Retainer

Ideal For

  • Startups between 10 and 75 people without dedicated HR
  • Companies in transition who need strategic People Ops support
  • Founders who are still owning HR and ready to hand it off
  • Teams with a junior HR person who needs a senior thought partner

What's Included

  • Dedicated hours each week or month, scoped to your needs
  • Strategic People Ops leadership and decision support
  • Manager coaching and leadership team advisory
  • Ongoing policy, process, and infrastructure builds
  • Recruiting support, onboarding oversight, and culture work
  • Available for escalations, sensitive situations, and urgent needs

How We Deliver

  • Rapid assessment to identify priorities and scope the engagement
  • Flexible hours model: weekly, monthly, or project-burst as needed
  • Embedded operating style: Slack, meetings, and real decisions

Ready for People Ops on your terms?

Book a Call →
Matrix
The Matrix

AI & Ops
Integration.

AI isn't the future. It's now. We integrate practical, people-friendly AI into your People Ops workflows, automating repetitive tasks and unlocking insights that help you make smarter decisions faster.

⏱ 4–8 Week Modular Build

Ideal For

  • Startups curious about integrating AI into their people ops
  • Teams looking to scale without adding headcount
  • Companies ready to move past manual, repetitive tasks
  • Founders who want to be early movers in the AI space

What's Included

  • AI Readiness Assessment: understand where AI adds real value
  • AI Strategy Development: define use cases, goals, and outcomes
  • Tool Selection and Integration: find the right AI tools for your team
  • AI-Driven People Ops Playbook: frameworks for onboarding, feedback, and comms
  • Ethical AI Guidelines: responsible and people-first AI use
  • Enablement Resources: training and rollout guidance

How We Deliver

  • Initial discovery and AI readiness assessment
  • Custom strategy and tool selection
  • Buildout of AI workflows and templates
  • Final delivery: complete AI playbook and integration plan
  • Ongoing support or advisory available as needed

Ready to bring AI into your people ops?

Book a Call →

Not sure which service is right?

Book a free 30-minute call and we'll map out exactly where your People Ops needs the most attention.

Book a Free Consult →